Mental health workers strike: ‘Allina does not respect us in the slightest’

Mental Health workers on strike at Abbott Northwestern hold a rally on the picket line.

Mental health workers at two Twin Cities hospitals wrapped up a three-day strike Wednesday, with union members rallying on the picket line outside Abbott Northwestern and vowing not to be bullied in contract negotiations with Allina Health.

“It has been quite evident that Allina does not respect us in the slightest,” said Jordan Cich, a senior mental health coordinator at Abbott and member of the union’s bargaining team.

The strike impacted over 130 workers at Abbott and Unity Hospital in Fridley, who unionized with SEIU Healthcare Minnesota and Iowa one year ago to bargain for better wages and safer working conditions.

Union members called a strike for the second time since talks began last winter, in part, because Allina has refused to outline their benefits – like health insurance, paid time off and leaves of absence – in the proposed contract. Union Vice President Brenda Hilbrich, a veteran negotiator, called it an extremely unusual approach.

“The employer has taken a very surprising position on not including those things in our contract,” Hilbrich said. “And we are not going to settle a contract without those items included.”

The strike authorization vote drew 98% support, as Allina’s delay tactics at the bargaining table have only added to longstanding frustrations over shortstaffing, safety and lack of respect from their employer, Cich said.

“In January, members of our bargaining team were voicing our concerns about staffing and violence in the workplace, and all Allina replied was, ‘We don’t want to hear any more of your sob stories,’” she recalled.

As they did during a one-day strike last May, Allina workers were poised to walk out this week at the same time as 350 mental health workers at M Health Fairview, who also unionized with SEIU Healthcare last year.

But Fairview workers postponed their strike after productive bargaining sessions last week, and after a 12-hour bargaining session Monday, the bargaining team reached a tentative agreement with the employer on a first union contract.

If ratified, union members at Fairview will see average wage increases around 6% immediately, with another 2.75% increase in March. Other highlights include additional paid time off and “initial grievance procedures to address staffing concerns,” according to the union.

Throughout their union drive and in negotiations, mental health workers have pointed to a shared interest being treated and compensated as professionals. Staffing issues persist, union members have said, because providing mental health care takes a steep toll on workers’ own mental and emotional well being – and sometimes their physical health, too.

Fairview psych associate Jenny Webster, who has 20 years of experience at Riverside Hospital, said winning a first contract is a step toward stabilizing care in her facility.

“Because of our efforts, we reached the best deal possible for our important work, and I am proud of what we accomplished,” said Webster. “So many people have experienced mental health issues themselves or to a loved one, especially during the pandemic. Raising wages and getting a first contract will mean better care for our patients.”

Now, it’s up to Allina Health to get serious about doing the same for mental health staff and patients, Cich said.

“We want to have enough staff to support not only our patients, but each other as well,” she said. “What we do every day can be very dangerous. We deserve to be protected at work, respected at work and compensated for the work that we do.”

Mental health workers notify Allina, Fairview of intent to strike again

Mental health workers picketed outside MHealth Fairview hospital during a one-day strike in May

More Twin Cities health care workers are poised to strike for safer hospital staffing.

Mental health workers at MHealth Fairview and two Allina Health hospitals notified the providers today of their intent to open a three-day strike Oct. 3. The bargaining units bring together over 400 essential employees who organized unions with SEIU Healthcare Minnesota and Iowa last year.

The union announced 98% of participating members voted to authorize a three-day strike last month, a sign of increasing frustration with the lack of progress toward first contracts that address their top priorities.

“We are ready to strike because we are facing dangerous staffing levels and it feels like no one in power cares,” said Dana Disbrow, a psychiatric associate at MHealth Fairview. “The current staffing situation is a nightmare, and we are fighting for a fair contract that finally addresses these concerns.”

In addition to staffing shortfalls, union members want contract language that addresses safety issues inside their buildings, including threats of gun violence.

“We face many challenging and risky situations every shift,” said Amanda Reasor, a senior mental health coordinator at Allina Unity Hospital. “We want to be able to have the resources we need to cope with the constant stress that we are under and have guidelines that further protect us from harm.”

Union members raised those concerns in a one-day strike May 24, during Mental Health Awareness Month. But Kellie Benson, senior mental health coordinator at Abbott, said hospital administrators still aren’t listening.

“The longer our employers dismiss the significant concerns raised by staff working face to face with patients in mental health care, the harder it will be to heal, not only for those experiencing mental health crises, but for our entire community,” Benson said.

Union members work as psych associates and behavioral assistants at MHealth Fairview Hospital, and as senior mental health coordinators at Allina Health’s Abbott Northwestern and Unity hospitals.

MHealth and Allina employees bargain at separate tables, and each unit has one scheduled session left before the unfair-labor-practice strike is scheduled to start.

The systems were among those affected by a historic, three-day strike by 15,000 members of the Minnesota Nurses Association earlier this month. Like nurses fighting for contracts that put patients over profits, mental health workers said they are fighting for contracts stabilize their industry for workers and patients

“It is unfortunate that we feel the only way Allina will hear us is if we take drastic action,” Reasor said. “We have made immense strides toward a fair resolution while also demanding fair wages, wholistic benefits, and a safer workplace. We deserve to be treated like the professionals we are, yet Allina has come back time and time again saying ‘not interested’ to some of the most important facets to our contract.

“If we don’t see significant strides on Allina’s part, we will strike.”

As staffing crisis deepens, DFL lawmakers respond with bill to keep nurses at bedside

Nurses and lawmakers hold a press conference to unveil the Keeping Nurses at the Bedside Act.

Minnesota lawmakers are taking aim at the staffing crisis in Minnesota hospitals and its crushing toll on registered nurses and their mental health.

Members of the Minnesota Nurses Association joined DFL lawmakers at a Capitol press conference Thursday. They unveiled legislation that would set a hard cap on the number of patients under any nurse’s charge, require hospitals to be more transparent and give nurses a say in unit-specific staffing limits in their hospitals.

The Keeping Nurses at the Bedside Act would also direct funds to recruit and retain nurses, including $5 million for student loan forgiveness, and it would fund new mental health programs for hospital staff.

Sen. Erin Murphy, a registered nurse and the bill’s chief author, called the measure “a hyperlocal, hospital-by-hospital approach” to dealing with the staffing crisis.

“This is no quick fix,” she said. “This is a comprehensive proposal to prepare and retain Minnesota’s nurses at the bedside.”

Sen. Melissa Lopez Franzen listens to MNA member Becky Nelson (L) and retired member Jean Forman talk about conditions in hospitals.

Union nurses have been clamoring for action on unsafe staffing levels in their hospitals since long before the COVID-19 pandemic began, making the issue a focal point of their contract and legislative campaigns.

But the pandemic has deepened the crisis. As hospitals buckled under the pressure of multiple COVID-19 waves, some nurses opted to take more lucrative work as temporary “travelers,” while others, like Jean Forman, opted to leave the profession rather than watch standards further erode.

“I left knowing that my moral compass no longer aligned with my employer’s, and that was really hard,” said Forman, who retired from her job as an intensive care nurse at Abbott Northwestern last year.

Becky Nelson, chair of MNA’s Government Affairs Commission, has stuck with her job at Abbott, but the stress of being asked “to do more with less” has led to depression and stress-related hair loss, she said.

While nurses are “putting their physical and mental well being on the line,” St. Joseph’s nurse Daniel Clute added, the impact of short staffing on patient care “keeps us up at night, haunting us.”

Nelson and Clute aren’t the only ones speaking up. Over 200 MNA members joined a virtual town hall with legislators last month, flooding the chat with heartbreaking stories from the front lines and pleas for assistance.

MNA President Mary Turner, a nurse in North Memorial’s COVID ICU, said members reported more than four times as many incidents of unsafe staffing in their hospitals last year – 7,800 reports statewide – as they did in 2014.

The staffing crisis “keeps us up at night, haunting us,” said St. Joseph’s nurse Daniel Clute.

“The thing is, it’s the patients who suffer,” Turner said. “It’s the patients who don’t get turned every hour and a half to two. It’s the patients who don’t get their bathing done. It’s the patients who don’t get the help eating. It’s the medication that maybe isn’t given on time. It’s the treatments that don’t get done…

“We are here because we, honest to God, are seeing that our patients are suffering, and it is intolerable to us.”

Gov. Tim Walz has earmarked $40 million in federal relief funds to reinforce staffing – primarily among nurses – in Minnesota hospitals this winter. Members of the Minnesota National Guard are also deployed to some hospitals.

But the legislation unveiled yesterday, Nelson said, is the kind of long-term solution needed “to ensure hospital executives adhere to the staffing grids they set, and that there are programs in place to support nurses at the bedside, where we want to be.”

Added Clute: “We aren’t trying to sink hospital systems with unreasonable demands. We’re trying to preserve the quality and standards that will keep Minnesota being one of the best states for health care for years to come. We’re trying to protect our patients and our practice.”

Techs at two Allina hospitals begin 48-hour strike for health and safety protections

Judy Grack, a CT tech, speaks at a rally on the picket line outside Abbott Northwestern.

The “eyes of the hospital” are on strike this week at Allina Health facilities in Minneapolis and Shakopee, as radiology and other technicians step up their fight for the same benefits and protections from COVID-19 as other hospital employees.

And at a rally outside Abbott Northwestern today, several of those employees rallied to the technicians’ cause.

“We all take care of patients. That makes us one and the same,” Minnesota Nurses Association President Mary Turner told striking technicians, members of SEIU Healthcare Minnesota. “But we’re also union members, and that makes us family.”

About 120 technicians at Abbott Northwestern and 80 in related jobs at St. Francis Hospital in Shakopee have been in in negotiations with Allina since May. Several issues are on the bargaining table, but workers say equitable treatment is their top priority, particularly during the pandemic.

Judy Grack, a CT tech at Abbott Northwestern, has missed two stretches of work this year due to COVID-19 exposure. But the second time she entered quarantine, Allina told her she would have to dip into her paid time off to cover her wages and benefits.

That’s not how it works for some other health care workers at the hospital, and it’s not sitting well with Grack and fellow technicians.

“Allina needs to take care of all of its employees,” technician Molly Wrobleski said. “Our community deserves better.”

The double-standard didn’t sit well with elected officials at the rally either. State Sen. John Hoffman (D-Champlin) said he’s growing tired of large, not-for-profit health care systems like Allina treating its employees like numbers, not people.

“This is getting old, isn’t it, folks?” Hoffman asked. “Allina, you need to get back to the bargaining table and listen to the workers. And that means when they’re in quarantine, you pick up the cost.”

Picket lines outside both hospitals will be up from 6 a.m. to 6 p.m. today and tomorrow during the unfair-labor-practice strike. SEIU Healthcare Minnesota plans a similar rally tomorrow in Shakopee.

The two sides last met Wednesday, and another round of talks is scheduled later this month.

Fighting for pandemic protections, workers at two Allina hospitals set new strike date

After calling off a strike earlier this month, health care workers at two metro-area hospitals announced new strike plans yesterday, warning they will walk off the job for 48 hours starting next Monday morning if COVID-related talks with Allina Health remain stalled.

At issue is whether some 200 workers at St. Francis Regional Medical Center in Shakopee and Abbott Northwestern Hospital in Minneapolis maintain their pay and benefits if exposed to COVID-19 and forced to quarantine.

The workers, members of SEIU Healthcare Minnesota, include lab technicians, surgical techs, respiratory therapists and diagnostics techs at St. Francis, and radiology technologists in numerous specialty areas at Abbott Northwestern. Over 90% of voting members supported the strike in balloting last month.

Unlike co-workers who have protections to keep their pay and benefits while in quarantine, these SEIU members have a temporary agreement that maintains their pay and benefits after an initial exposure, but forces them to use sick time if exposed a second time, as some workers have been over the past months.

“We work closely with patients during hard times in their lives,” Judy Grack, a CT tech at Abbot, said. “We are there when their family can’t be, and we work hard every day to help people get healthy. I had to quarantine for possible COVID exposure, and now management has said I would need to use my sick time if I’m exposed again at work…

“We deserve better.”

Just days after the workers announced their strike plan earlier this month, Allina declared it would take legal action in response to any picketing of its facilities, prompting union members to postpone their plans.

Allina’s position – that the front-line, essential health care workers could not legally picket while on strike – defied common sense and has no merit, union leaders said.

“We have never seen an employer use this tactic before,” SEIU Healthcare Minnesota President Jamie Gulley said. “It is stunning to see the lengths Allina is apparently willing to go to stop front-line health care workers from standing up for safe working conditions.”

Despite postponing their initial trike plans, union members insisted their campaign was far from over.

Now, Allina’s gamesmanship and stall tactics have only strengthened their union’s resolve to get the same health and safety benefits as other Allina workers, St. Francis radiology technologist Kia Pille said.

“We have been fighting so long to be treated equally with others in Allina and our hospital, even before COVID, and now with Allina’s stunt we’re seeing even more solidarity from others in the hospital,” she said. “Despite management’s maneuvers and apparent scare tactics, we remain ready to move forward next week with this strike if Allina doesn’t come to the table with a fair proposal.”

There is one bargaining session – set for tomorrow with management and the St. Francis unit – before the strike is scheduled to begin. If workers strike, picket lines outside the two facilities would go up at 6 a.m. Oct. 5 and come down 48 hours later.

Laser focused on cutting health care, Allina turns deaf ear to nurses’ safety concerns

Abbott Northwestern nurse and MNA spokesperson Angel Becchetti speaks at a press conference on nurses' safety proposals.

Abbott Northwestern nurse and MNA spokesperson Angela Becchetti calls on Allina to respond to nurses’ proposals to improve their safety on the job.

 

When Celeste Kopacek’s patient in the neuroscience unit at Abbott Northwestern Hospital told her he was going home to get his gun and would come back to find her, she reported the threat to Allina security.

“They told me to call back if he showed up,” Kopacek said.

Since contract negotiations with Allina began in February, nurses at five metro-area Allina facilities have made several proposals aimed at improving their safety on the job.

Erinn Olson (L) and Celeste Kopacek display a partial list of the attacks Kopacek has suffered while working as an Abbott nurse.

Erinn Olson (L) and Celeste Kopacek display a partial list of the attacks Kopacek has suffered while working as an Abbott nurse.

Allina has refused to respond to those proposals, nurses said at press conference today outside Abbott Northwestern. Instead, the not-for-profit corporation has focused almost exclusively on slashing nurses’ health insurance.

“We’ve made a compromise on their issue,” Abbott Northwestern nurse Angela Becchetti said, referencing steep concessions nurses accepted in last-ditch negotiations before beginning their open-ended strike Sept. 5. “They haven’t made a compromise on ours.”

Nurses want a heightened security presence in their facilities to reduce response times when patients become violent or dangerous. Nurses have seen an uptick in such incidents over the last 10 years, in part, because of untreated mental illness, opioid addiction and other substance-abuse issues.

Nurses also want Allina to provide counseling and paid time off to nurses who are victims of violent incidents, as well as more training in how to diffuse them before they begin.

“We need more than two hours of training,” said Erinn Olson, Kopacek’s colleague in the Abbott neuroscience unit.

About 4,700 Allina nurses are on strike at Abbott Northwestern, United, Unity and Mercy hospitals, as well as Phillips Eye Institute.

“Every single one of them has at least five stories,” Kopacek said, of being attacked or threatened on the job. “To not feel safe at work is unacceptable.”

Hospital workers take a stand for paid sick time

Madeline Gardner, a member of the MN Nurses Association, spoke in favor of a citywide ordinance making paid sick time mandatory.

Madeline Gardner, a member of the MN Nurses Association, spoke in favor of a citywide ordinance making paid sick time mandatory.

Nurses and hospital workers today added their voices to the call for guaranteed access to earned sick and safe time for all workers, urging members of the Minneapolis City Council to take up a robust citywide ordinance when they meet Thursday.

It’s estimated 42 percent of Twin Cities workers don’t receive earned sick and safe time benefits. They are forced to make choices no one should have to make, health care workers said at a press conference outside Abbott Northwestern Hospital.

Jeff Sarro, who schedules patient appointments at Abbott Northwestern, said he’s “witnessed several patients have to choose between their appointments and feeding their families.”

Madeline Gardner, a labor and delivery nurse, said working parents shouldn’t be forced to choose “between staying home with a child who’s too sick to go to school or being able to pay the rent that month. Life just doesn’t need to be that stressful.”

And Christina Cortez, who has worked at the McDonald’s restaurant inside Abbott Northwestern for 10 years, said she still doesn’t get earned sick time – even though she works in a health care facility.

The press conference was organized by the Minnesota Nurses Association, SEIU Healthcare Minnesota and the Twin Cities-based worker center CTUL to highlight support for the policy recommendations of the Workplace Partnership Group, a task force set up by Minneapolis’ mayor and city council.

Jeff Sarro, who schedules patients' appointments at Abbott Northwestern, said it's not uncommon to hear people say they can't take time off work to get well.

Jeff Sarro, who schedules patients’ appointments at Abbott Northwestern, said it’s not uncommon to hear people say they can’t take time off work to get well.

At a news conference yesterday, workers and business owners of color gave their support to the WPG’s recommendations.

The WPG included representatives of large and small businesses, as well as workers, and it hosted listening sessions across the city over the last four months before voting 13-1 in favor of its recommendations.

If turned into a citywide ordinance, Gardner said, the WPG recommendations would make for “breath-of-fresh-air public policy.”

A group similar to the WPG is considering earned sick and safe time recommendations to the St. Paul City Council. The advisory committee is expected to finish its work by this summer.

Nurses at Plymouth care center go union

mna-logo3-300x300Registered nurses at WestHealth Emergency Department and Urgent Care voted Feb. 13 in favor of joining the Minnesota Nurses Association, a health care facility based in Plymouth and operated by Abbott Northwestern.

In the unit of 32 nurses, 92 percent voted in favor of joining MNA in balloting conducted by the National Labor Relations Board.

Many nurses at the new Plymouth care center had been members of MNA at other health care facilities, and according to the union, “they were eager for the same opportunity to have a voice in their workplace to be able to advocate for themselves and their patients.”

MNA President Linda Hamilton welcomed the Abbott Northwestern-WestHealth nurses to the union.

“We are all stronger and patients benefit because our voice continues to grow,” said Hamilton.